Frequently Asked Questions
🌻 Your Questions, Our Answers
Q: How long will my handmade bag take to arrive?
A: Patience is a virtue! 🌿 EU & North America: 7–10 business days. Rest of the world: 10–15 business days. Every bag travels with love.
Q: Are these bags eco-friendly?
A: Totally! 🌎 We craft each bag from natural straw, using minimal, planet-friendly packaging. Good vibes, no waste.
Q: Can I return or exchange my bag?
A: Of course! ✌️ You have 14 days to return or exchange an unused bag in its original condition. Mistakes? Damages? We got you covered.
Q: Why does my bag look a little different than the photo?
A: Every bag is unique — just like you! 🌾 Slight variations in color, shape, or weave are part of its charm and handmade magic.
Q: Do you ship internationally?
A: Absolutely, wanderlust friend! 🌍 We ship worldwide. Keep in mind customs duties may apply outside EU & North America.
Q: How do I care for my straw bag?
A: Keep it dry, avoid heavy rain, and store it in a cool, sunny spot. ☀️ Think of it like tending a little woven garden!
Q: Can I track my order?
A: You bet! Once your bag is on its way, we’ll send a tracking link so you can follow its journey from our hands to yours.
🌸 Extra FAQs — For the Curious & Carefree
Q: Can I take my straw bag on adventures?
A: Absolutely, free spirit! 🌿 These bags love sunny picnics, beach days, and market strolls — just treat them gently and they’ll follow you anywhere.
Q: Can my bag match every outfit?
A: Totally! 🌼 Straw goes with everything — from flowy dresses to jeans and tees. Think of it as your wardrobe’s little ray of sunshine.
Q: Is my bag “one-of-a-kind”?
A: You betcha! ✨ No two bags are identical — each has its own unique twists, colors, and story. Just like you!
Q: Can I give a bag as a gift?
A: Oh yes! 🎁 Wrapped with care (and love for the planet), it’s the perfect eco-friendly, happy-vibes gift for any friend or loved one.
Q: Will my bag get softer over time?
A: Yep! 🌾 With a little love, wear, and sunny adventures, it becomes even more charming and comfy — like a good friend.
Q: Can I take it on a rainy day?
A: Straw doesn’t love rain as much as sun ☀️ — a light drizzle won’t hurt, but try to keep it dry and it’ll last many magical seasons.
Q: How do I show my bag some extra love?
A: Gently dust it, store in a cool spot, and let it bask in sunlight occasionally 🌞. It’ll thank you by keeping your belongings happy and stylish!
